MATRIXX
A Unique Approach to Converged Charging Migration
Highlights, Tech // // 28.08.2023Kurzer Hinweis: Da dieser Beitrag in englischer Sprache entwickelt wurde, geben wir ihn hier auch in der Originalsprache wieder, um so nah wie möglich an der Fachsprache, den Begriffen und der Aussage des Artikels zu bleiben.
Geopolitical directives are mandating that telcos in certain parts of the world migrate to new suppliers for sensitive elements of their infrastructure. One of those key areas is converged charging, given its critical role in real-time spending and usage management.
As telcos struggle for sustainable growth, this migration enables them the opportunity to re-think and re-platform their monetization strategy with a renewed focus on digital monetization innovation, a clear goal of significant time to market reductions, a significantly reduced cost floor and an improved revenue and margin position.
The de-risking and ease of migration to that environment, covering the interface migration to northbound BSS systems, data/data model migration and journey process integrity, is critical.
The deployment-proven MATRIXX Software and TALLENCE migration framework provides a significant enhancement in real-time converged charging/monetization capabilities in telco B2C, B2B, wholesale and IoT segments along with breakthrough cost and time savings in the migration phase from legacy charging products to the MATRIXX solution. The combination of a “SaaS-like” out-of-the-box configurable product and an automated migration framework puts real decision-making autonomy back in the hands of telco teams, mitigating risk and significantly reducing migration timeframes.
By automating standard tasks, organizations can reduce migration risk and project duration costs by an average of 40%.*
The MATRIXX Software Approach to Monetization
MATRIXX Software’s approach to monetization is unique. The company’s founding principles were based on building and delivering an architecturally integrated platform solution for telcos monetization needs. This goes well beyond the default capabilities of legacy charging systems as it includes a range of rich digital commerce features that work straight out-of-the-box. Fundamentally, the MATRIXX solution delivers operational autonomy to telcos, eliminating the insidious stranglehold of legacy vendors. Gone are the six-month delays for vendor custom feature development, hidden change-request costs, lost market opportunity and the ensuing friction between the telco’s technology, commercial and leadership teams.
On-boarding in minutes, new offers launched in hours/days and a new and compelling customer experience, driving increased NPS and reduced churn will become the new norm.
Figure 1: MATRIXX Solution’s Functional Capabilities
The vast majority of charging and billing vendors make money through building custom solutions via large services organizations. With business models based on 70–80% or more of total revenue from these services, these vendors are only profitable through consistent change-request projects. Their initial offering consists of a development framework, often positioned with a small number of prototype use cases that are “lab test” quality rather than production ready.
History has shown that, as soon as any adaptation or change is required to these use cases, it can take months of development effort via change requests before they can be made operationally live, leading to delay, frustration and lost opportunity. This often manifests itself most vividly in proof-of-concept trials, where telcos request examples of use cases to be adapted and delivered at short notice. The MATRIXX solution allows for these to be configured and demonstrated within 24 hours.
Legacy vendors with development framework approaches fail to deliver.
The TALLENCE-Framework
One of the significant challenges in converged charging engine migration is the need to align and integrate customized configurations. Over the years, charging engines have been tailored to meet specific business needs and comply with regulatory requirements. These customized settings, business rules and data models pose a significant challenge when migrating to a new system. The process demands a thorough understanding of both the existing and new charging engines.
Customer data is the lifeblood of any telecommunications business, and ensuring a smooth transition without compromising data integrity is of utmost importance. However, migrating vast amounts of customer data between charging engines presents its own set of complexities. Data formats, structures and mappings often vary between systems, necessitating extensive data transformation, validation and cleansing processes. Maintaining accuracy, consistency and data privacy throughout the migration process is paramount.
The TALLENCE framework provides a powerful solution to simplify the migration of customer data between charging engines. It has been developed and refined over several years, combining a Domain Specific Language (DSL) with extensive experience in business and regulatory requirements specific to the telco environment.
Figure 2: High Level Architecture of the TALLENCE Migration Framework