AI-driven Solutions

Our AI technologies optimise the customer experience through personalised interactions and intelligent recommendations. This includes, for example, high-quality translations as well as general editorial support.

We implement a wide range of technologies that can play a crucial role in making website and application content accurate and engaging. We are increasingly seeing that artificial intelligence has already improved communication for our clients and is now exceeding their customers' expectations.

What challenges are you currently facing?

We will be happy to help you go through individual scenarios and find the right approach to provide the best possible support for your task or existing application using AI options.

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AI-Hub

Our AI hub offers you a smart solution for increasing content efficiency. The tool supports your editorial team in creating search engine-optimised content and ensures precise translations. This allows you to increase your visibility, reach an international audience and save valuable time at the same time. You benefit from an AI-powered platform that significantly simplifies the creation of high-quality, SEO-friendly and multilingual content. You can find our Digital Experience Platforms service portfolio here.

Digital Human

The intelligent AI avatar offers innovative and customer-centred service around the clock. It provides advice on various service topics, delivers quick and precise answers and thus relieves your internal resources. The use of state-of-the-art AI technology sustainably increases customer satisfaction and the efficiency of your service teams.

Trying it out is expressly encouraged!

> to the AI Avatar

Digital Agent

Our digital agent advises your customers on service topics, saves time and resources and documents all interactions directly within your CRM. The AI tool also analyses and channels incoming emails and answers them efficiently. This not only frees up time for your employees, but also enables you to offer your customers fast, reliable support around the clock. A revolution in customer service? We think so.

Is it time to try a new approach?

We would be happy to talk to you about the possibilities that artificial intelligence can offer you, either in general or for your individual task.

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Lisa Heinz

Head of Digital Experience