Product Manager Voice & Messaging
THOR
Networknative workflow and intelligence platform for telcos
THOR is a networknative platform designed to orchestrate realtime workflows, controlled intelligence and policydriven execution directly inside operator environments.
It enables telecommunications providers to design, productize and operate scalable, missioncritical services across voice and messaging - under full operator control, without relying on app-centric architectures.
THOR is not a CPaaS.
THOR is not an app framework.
THOR is a telco-grade execution layer, embedded in the network.
The technical datasheet will be available shortly.
Why THOR
Telecommunications operators operate in environments where latency, reliability, compliance and control are nonnegotiable. Traditional application-centric approaches struggle to meet these requirements at scale.
THOR was built to address exactly this gap:
- deterministic execution instead of probabilistic behavior
- real-time processing instead of asynchronous workflows
- operator-controlled intelligence instead of blackbox automation
The result is a platform that allows operators to move beyond connectivity and systematically productize networknative capabilities.
What THOR does
THOR provides a structured execution layer for real-time, networknative services. At its core, THOR enables operators to:
- orchestrate complex workflows across voice and messaging
- combine deterministic logic with AIassisted processing
- enforce policy, compliance and governance consistently
- operate services reliably at carrier scale
All execution remains fully under operator ownership and control. (No Hyperscaler or AI-provider needed, full on-premises execution possible)
Core platform capabilities
Deterministic workflow orchestration
THOR executes complex communication and service workflows using explicit, deterministic logic.
This ensures predictable behavior, auditability and operational transparency.
Realtime interfaces
THOR is designed for latency sensitive interactions such as voice and real-time messaging, where response time directly impacts user experience.
Controlled AI integration
AI capabilities are embedded into operator defined workflows - not the other way around.
This allows intelligence to enhance services while keeping control, policies and outcomes deterministic.
Operator-grade control and compliance
THOR is built for regulated environments, supporting clear ownership of identity, policy, execution and observability.
Fit in into carrier infrastructure
THOR integrates seamlessly into modern telco infrastructures, including IMS environments. It can operate as an originating and/or terminating service, as a B2BUA, a simple User Agent, or a transparent proxy.
The platform is fully compatible with leading Media Resource Functions (MRFs) on the market, ensuring flexible deployment within existing network architectures.
THOR in action: Network-native products
THOR is designed to productize real-time, network-native services under full operator control. One of the most demanding and value critical interfaces for this is voice.
THOR Voice AI
Intelligent voice experiences, embedded directly into the network
THOR Voice AI extends the THOR platform with a real-time AI voice workflow layer, integrated into IMS and existing call flows.
It transforms standard phone calls into intelligent, AI-powered experiences - without apps, without friction, and without changing user behavior.
THOR Voice AI demonstrates how THOR enables controlled, scalable intelligence directly at the network level.
Typical application domains
THOR supports a wide range of operatorspecific use cases, including:
- carriergrade voice and messaging services
- realtime call routing and service automation
- AIassisted voice and messaging enrichment
- security and policydriven communication flows
- operatorspecific integrations and workflows
The platform is designed to evolve alongside operator needs and emerging service models.
Learn more
THOR Voice AI – TwoPager
Product overview, use cases and PoC approach
// Contact
Michael Kours