MATRIXX

A Unique Approach to Converged Charging Migration

Highlights, Tech // Aug 28, 2023

Geopolitical directives are mandating that telcos in certain parts of the world migrate to new suppliers for sensitive elements of their infrastructure. One of those key areas is converged charging, given its critical role in real-time spending and usage management.

The MATRIXX Software Approach to Monetization

MATRIXX Software’s approach to monetization is unique. The company’s founding principles were based on building and delivering an architecturally integrated platform solution for telcos monetization needs. This goes well beyond the default capabilities of legacy charging systems as it includes a range of rich digital commerce features that work straight out-of-the-box. Fundamentally, the MATRIXX solution delivers operational autonomy to telcos, eliminating the insidious stranglehold of legacy vendors. Gone are the six-month delays for vendor custom feature development, hidden change-request costs, lost market opportunity and the ensuing friction between the telco’s technology, commercial and leadership teams.

On-boarding in minutes, new offers launched in hours/days and a new and compelling customer experience, driving increased NPS and reduced churn will become the new norm.

The vast majority of charging and billing vendors make money through building custom solutions via large services organizations. With business models based on 70–80% or more of total revenue from these services, these vendors are only profitable through consistent change-request projects. Their initial offering consists of a development framework, often positioned with a small number of prototype use cases that are “lab test” quality rather than production ready.

History has shown that, as soon as any adaptation or change is required to these use cases, it can take months of development effort via change requests before they can be made operationally live, leading to delay, frustration and lost opportunity. This often manifests itself most vividly in proof-of-concept trials, where telcos request examples of use cases to be adapted and delivered at short notice. The MATRIXX solution allows for these to be configured and demonstrated within 24 hours.

Legacy vendors with development framework approaches fail to deliver.

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At the heart of the framework lies a highly adaptable Domain Specific Language (DSL) designed to translate data from different formats into one another. This DSL covers complex workflows, enabling the implementation of multi-stage process steps during translation and robust error-handling processes. The TALLENCE DSL serves as the foundation for the entire migration process, enabling efficient and accurate data transformation between charging engines.

By utilizing the DSL, the framework facilitates the translation of customer data from the legacy vendor data models into the MATRIXX Software data model. The DSL's flexibility and extensibility allow for seamless adaptation to various charging engine migration scenarios, accommodating diverse business requirements and data structures.

Implementing the framework brings several tangible benefits to telcos undergoing charging engine migration.
By automating standard tasks and leveraging the DSL for data transformation, the framework significantly reduces typical project duration costs by an average of 40%. This time and cost reduction is achieved through the automation of repetitive tasks and the elimination of manual data handling, ensuring a more efficient migration process.

Furthermore, the framework minimizes the complexity and risk associated with a charging engine migration. Its comprehensive approach and integration capabilities allow for robust testing, reducing the chances of disruption to existing processes and ensuring smooth data flow across systems. By providing a binding timeline, the framework helps manage the complexity of the overall migration and mitigates the risk of delays in dependent transformation projects.

Next Steps

The MATRIXX Software and TALLENCE migration framework has been proven to deliver significant benefits in critical telco monetization transformation projects. As timeline pressures mount on telcos to instantiate converged charging migration projects, a recommended next step is a MATRIXX/TALLENCE-led workshop that reviews the current legacy deployment, surround interfaces, systems and data models and advises on possible migration approaches and benefits.

About MATRIXX Software

MATRIXX Software delivers a modern converged charging and commerce solution proven at scale. Its cloud native Digital Commerce Platform provides network-grade, mission critical software that unlocks new network monetization opportunities. With its no-code configuration capabilities, MATRIXX empowers service providers with the agility necessary to easily develop, deploy and monetize new products and services. MATRIXX is the platform of choice powering many of the world’s leading communications companies, IoT players and emerging network infrastructure providers. MATRIXX makes it possible to harness commercial innovation and on-demand customer experience to better compete and drive new revenue and growth opportunities across markets and verticals. matrixx.com

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