Communication Platform

We offer intelligent and cost-effective solutions for our customers' challenges. Where IP multimedia subsystems (IMS) end, we begin to play to our strengths. Cross-media flows, voice processing and voice-related dialogue systems, enriched with artificial intelligence, play a role in all areas of network architecture.

• In the broad field of communication services, we combine tools and services from IN-Services and Call Completion.
• We set up customer systems according to individual requirements and integrate, for example, extended voicemail features with options for visual voicemail, ASR or text-to-speech interaction.
• We also implement complex IN services such as fixed-mobile convergence solutions and private network features in new or existing systems.
• We implement the integration of AI services, for example in the area of automated speech processing and AI-supported dialogue systems, for our customers. This opens up new opportunities to create value-added services.

Using our THOR software, we enable IT network operators to independently formulate their call flow with customised and flexible configuration of, for example, voicemail, call distribution, messaging responses and callback options. This is achieved with comprehensive integration options, e.g. REST interfaces and web interfaces for customers, customer care and administration. The ability to combine individual features and converge, which simplifies individual components, accelerates the process of realising new product ideas or replacing existing legacy systems in a cost-efficient manner. Based on Kubernetes, we scale to over 100,000,000 voiceboxes and many millions of transactions. 

Our philosophy stands for flexible technologies and open source solutions that are in no way inferior to the requirements of enterprise providers. We focus on openness and avoid vendor lock-in, cloud usage constraints, unpleasant compromises and costly licences.

Our concepts give our customers the opportunity to operate modern mail infrastructures entirely themselves or, if desired, to retain control over access. Our solutions are always customised to meet individual customer requirements and always offer innovative approaches for greater security and flexibility. Our customers can receive turnkey solutions or build and discuss them with us according to their wishes.

We work with our customers on joint visions for the future. Keywords include AI-based inbox assistants, AI spam detection and comprehensive protection against misuse.

We realise efficient and almost infinitely scalable e-mail solutions based on the IMAP server Dovecot, which is available as an open source solution, and can therefore support from 10,000 to 50,000,000 mailboxes - and beyond.

And there's more: we are actively involved in the development of the open source project and many other open source projects and contribute directly to continuous improvement. For example, we develop modules for storage in Blobstorage to make e-mail systems more efficient and cost-effective.